Frequently Asked Questions

Have a question?
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How Do I Get to Studio 338?
Walking Time from North Greenwich: We’re about a 5-minute walk from North Greenwich station, so getting here is quick and easy.
Main Interchange Stations: Key interchange stations on the Jubilee line include:
- London Bridge
- Waterloo
- Stratford
From these stations, hop on the Jubilee line heading toward North Greenwich. Once you arrive, follow the signs for Studio 338.
What Events Can I Host at Studio 338?
Studio 338 provides a highly adaptable and professional venue, perfectly suited to a wide range of event types. Whether you're planning conferences, exhibitions, product launches, corporate gatherings, cultural events, fashion shows, award ceremonies, private dinners, filming sessions, or photography shoots, Studio 338 offers versatile spaces and premium facilities to ensure a seamless and impactful experience for your guests.
I can't find the email with my ticket. What should I do?
Please contact your ticket provider directly. A member of their support staff will get back to you.
Is there a dress code?
We welcome guests to showcase their personal style, but please be aware that entry may be denied if we feel certain attire doesn’t align with the night’s atmosphere. Business suits, flags, and glow wear are not allowed.
Interested in working at Studio 338?
We’re continually searching for skilled and passionate individuals to join our team in roles like bar staff, floor staff, cocktail bartenders, cloakroom staff, cashiers, security, stewards, and welfare staff. If you think you’d be a great fit, please send an email to info@studio338.co.uk, and don’t forget to check our website for any new opportunities.
Does Studio 338 have…?
Cloakroom : Yes we do.
Car Parking : There is public parking available near Studio 338 in Greenwich:
- North Greenwich Station Car Park – Located by the O2, this is about a 5-minute walk from Studio 338. It offers 24-hour parking with reasonable rates, making it the most convenient option for visitors.
- The O2 Car Parks (Car Park 1 & 2) – These are also within walking distance of Studio 338 and provide ample parking, though prices vary depending on the event schedule at the O2.
Parking near Studio 338 can fill up quickly, especially on weekends and event days, so arriving early or using public transport from nearby stations is recommended.
ID Machine : Yes, all persons entering Studio 338 for events will be required to bring government issued ID.
I'm a music lover with a disability, how does my PA get a ticket to join me?
We provide a complimentary ticket for your carer. Just email info@studio338.co.uk in advance, and we’ll help arrange everything for you.
What is the minimum age for entry at Studio 338?
Entry to Studio 338 is restricted to those aged 18 and over (unless specified otherwise for certain external events), and valid ID is required for admission. Without ID, entry will not be permitted.
Acceptable forms of ID include a valid passport, foreign national ID, driver’s license, or PASS hologram cards approved by the Home Office. Your ID will be scanned as part of the entry conditions.